Client

Data Privacy Policy

Protecting the security and privacy of personal data of contact persons at our guests, suppliers, and business partners is crucial to VIP Adventure. Therefore, VIP Adventure processes personal data in compliance with applicable laws on data protection and data security.

1. Categories of personal data processed, purpose of the processing and its legal basis

In the context of the business relationship with VIP Adventure , VIP Adventure  may process personal data for the following purposes:

  • Communicating with guests about products, services and projects of VIP Adventure or Business Partners, e.g. by responding to inquiries or requests;

  • Planning, performing and managing the (contractual) relationship with guests; e.g. by performing transactions and orders for destinations, processing payments, performing accounting, auditing, billing, and providing support services; 

  • Administrating and performing customer surveys, marketing campaigns, market analysis, or other promotional activities; 

  • Maintaining and protecting the security of our, services and website, preventing and detecting security threats, fraud or other criminal or malicious activities; 

  •  Ensuring compliance with legal obligations (such as record keeping obligations), and guests compliance screening obligations;

  • Solving disputes, enforce our contractual agreements and to establish, exercise or defend legal claims.


For the aforementioned purposes, VIP Adventure may process the following categories of personal data:

  • Contact information, such as full name, work address, work telephone number, work mobile phone number, work fax number and work email address; 

  • Payment data, such as data necessary for processing payments and fraud prevention, including credit/debit card numbers, security code numbers and other related billing information; 

  • Further information necessarily processed in a project or contractual relationship with VIP Adventure or voluntarily provided by the guests, such as orders placed, medical advisory, payments made, requests, and project milestones; 

  •  Information collected from publicly available resources; and 

  • If legally required for guests compliance screenings: information about relevant and significant litigation or other legal proceeding about guests. 

The processing of personal data is necessary to meet the aforementioned purposes including the performance of the respective contractual relationship with guests.

If VIP Adventure does not collect the respective personal data, the purposes described may not be met by VIP Adventure .


2. Transfer and disclosure of personal data 

VIP Adventure may transfer personal data only to business partners if and to the extent such transfer is strictly required for the purposes mentioned above and business partners are contractually bound to act in compliance with applicable data protection laws.

If legally permitted to do so, VIP Adventure may transfer personal data to courts, law enforcement authorities, regulators or attorneys if necessary to comply with the law or for the establishment, exercise or defence of legal claims.

VIP Adventure commissions service providers such as hosting or IT service providers, which only act upon instructions of VIP Adventure and are contractually bound to act in compliance with applicable data protection laws.

3. Retention Periods 

Unless explicitly indicated otherwise at the time of the collection of guests personal contact data, we erase personal data if the retention of the personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed and no statutory retention obligations under applicable law (such as tax or commercial law) require us to further retain personal data. 

4. Right to withdraw consent 

In case a guest declared his/her consent for the processing of certain personal data by VIP Adventure, the guest has the right to withdraw the consent at any time with future effect, i.e. the withdrawal of the consent does not affect the lawfulness of processing based on the consent before its withdrawal. In case consent is withdrawn, VIP Adventure may only further process the personal data where there is legal grounds for the processing.


5. Right of access to and rectification or erasure of personal data, restriction of processing, right to object to processing and right to data portability 

Under applicable data protection law an affected guest may - provided that the respective legal pre-conditions are met - have the right to: 

  • Obtain from VIP Adventure confirmation as to whether or not personal data concerning the guest  is being processed, and where that is the case, access to the personal data; 

  • Obtain from VIP Adventure the rectification of inaccurate personal data; 

  • Obtain from VIP Adventure the erasure of guest’s personal data; 

  • Obtain from VIP Adventure restriction of processing regarding the guest’s personal data; 

  • Obtain from VIP Adventure a copy of personal data, which the guest actively provided, and to request from VIP Adventure that we transmit those data to another recipient selected by the guest; and 

  • Object, on grounds relating to the guest particular situation, to processing of personal data. 

 

6. Change of the data privacy policy

VIP Adventure reserves the right to make modifications to our security and data privacy measures, insofar as this is necessary due to technical developments. In these cases, we will also adapt our data protection policy accordingly. Therefore, please note the currently valid version of our data protection policy. 

7. Data Privacy Contact 

 

VIP Adventure provides support for any data privacy related questions, comments, concerns or complaints or in case a client contact wish to exercise any of its data privacy related rights. Please use the following Contact Us link Team@VIP-Adventure.com

  • Facebook - Grey Circle